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Secrets resorts covid policy6/17/2023 ![]() Who should I contact if I have questions or concerns about a specific hotel? In public areas of the hotel, we may ask that you maintain social distancing of up to 2 metres from other guests, and in certain locations, guests may be required to wear masks or other facial coverings. We kindly ask all guests to refrain from travelling if they are experiencing any COVID-19 symptoms, such as fever, cough, or shortness of breath, and to advise hotel management immediately if they begin to experience any symptoms while on property. Those travelling to hotels located in areas that are allowing only “essential travellers” are required to comply with all guidelines and restrictions and may be required to provide identification establishing that they are “essential travellers.” This may result in a change in certain services and amenities that are normally available at our hotels. Yes, due to the current situation with COVID-19, our hotels are implementing new processes to help protect the safety of guests and team members. WHO: Will individual hotels be implementing new safety protocols? Please find contact numbers through the link below: We will continue to closely monitor the situation and adapt our policies accordingly. What does Wyndham’s expanded relationship with Ecolab mean for guests?Įcolab is a global leader in water, hygiene, and infection prevention technologies and services, and through its science-based approach, it helps enable hotels to consistently achieve the highest cleaning standards.Īre there any travel restrictions I should be aware of during this time?įor the most up-to-date information, please consult travel advisories in your country and information made available by the World Health Organisation (WHO). Throughout your stay, you’ll observe more frequent cleaning and disinfecting of high-touch areas like lobbies and elevators, as well as enhanced social distancing measures in public spaces. What measures are individual hotels taking to enhance cleanliness standards? Exposure to COVID-19 is an inherent risk at any hotel where team members and guests are present. While our hotels are implementing new health and safety protocols, we cannot guarantee that you won’t be exposed to COVID-19 during your visit. In addition, we’ve made training available to support our franchisees and our managed hotels in achieving the highest standards of cleanliness. We have also provided hotels in our network with helpful guidelines based on information provided by the World Health Organisation (WHO) detailing how to identify COVID-19 symptoms and mitigate its transmission. We’ve launched our Count On Us initiative to put safety first with elevated cleanliness standards, an expanded relationship with Ecolab, industry-leading disinfectants, and more. In light of COVID-19, what steps is Wyndham Hotels & Resorts taking to help protect guests?
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